Birdsong Property Management
Owner Services
Every rental property has unique features, amenities, and management needs. We customize our services for each owner and property accordingly. By developing an effective marketing strategy for the most attractive presentation, rental fees and income are maximized. Finding quality renters to use the property with care and respect minimizes the cost of maintenance and repairs. Our tenant policies are fair, but firm – while emphasizing clear communication and prompt response to the needs of owners and renters.
Premier Residential Property Management Services
Property management Evaluation for Effective Marketing
- Property assessment for attractive presentation and optimal rental fees
- Effective marketing to maximize occupancy and increase income
- 24 hour prospective tenant access to property rental information
Thorough Tenant Screening Process
- Verification of income, references, credit and rental histories
- Face to face tenant interviews to explain property policies
- Strict adherence to equal housing and anti-discrimination laws
Fair But Firm Tenant Practices
- Clear communication with tenants on property policies and obligations
- Vigilant attention to prompt and effective collections
- Speedy processing and disbursement of moneys
- Appropriate legal action with delinquent tenants if needed
- Adherence to all local Santa Rosa property management and Sonoma County laws
Professional Accounting and Bill Paying
- Clear, detailed monthly and year-end income statements
- Deposit and rental fees held in trust account
- Property expenses promptly paid as agreed upon
- Best Practices by rental companies Santa Rosa and Sonoma County
Property Inspections, Maintenance, and Repairs
- Detailed photo documented move-in and move-out inspections
- Quick response to service requests: 24 hour emergency accessibility
- Hands-on direction of ongoing maintenance and repairs
- Hiring and management of licensed, insured contractors for property improvements
Associated Professional and Service Providers
- We maintain an excellent working relationship with a network of professional, licensed, insured independent contractors and service providers for all aspects of property maintenance. Approved services are supervised and costs closely monitored for good work and value.
Premier Tenant and Renter Services
We pledge to provide clean, well-maintained properties for rental and your quiet enjoyment. If problems arise, prompt and professional service is available 24 hours a day, seven days a week when urgency requires. Maintaining clear and courteous communication is important and we encourage immediate reporting of issues or concerns. Your feedback is very important to us and we will do everything possible to ensure your satisfaction.
Tenant and Renter Responsibilities and Obligations
We are caring and compassionate property management company in Santa Rosa, Healdsburg and Sonoma County, our policies are FAIR BUT FIRM! The first priority in our property management service is timely rental collections. We give vigilant attention to this process. Secondly, we are charged by our owners with the responsibility of protecting their property and minimizing damage and unnecessary wear and tear. We pride ourselves on being attentive to Sonoma County Santa Rosa property management renters and owners.
Accordingly, we require kind attention and care during occupancy, minimizing the cost of maintenance, repairs and downtime between rentals. Please report any potential or actual problem as soon as possible to prevent or minimize damage.
Premier Vacation Rental Management Services
Healdsburg Vacation Homes is also managed by Birdsong Property Management!
As a short term property manager, we also offer excellent services including:
Property Evaluation for Effective Marketing
- Assess property for attractive presentation and optimal rental fees
- Effective marketing to maximize occupancy and income
- We know Healdsburg and sounding area very well
Property Website Evaluation and/or Development
- Optimize website for professional, user-friendly and beautiful presentation
- Define character, features and amenities of the property and surrounding area
- 24 hour availability of vacation rental information for prospective guests
Develop an Effective Marketing Strategy
- Evaluation of internet marketing services, local Chamber of Commerce listings and VR hosting sites
- Knowing Santa Rosa property managers and Sonoma County / Santa Rosa rental markets enables superb marketing strategies
Professional & Prompt Service for Rental Bookings
- Quick response to inquiries and scheduling by email and/or phone contact
- Handling of rental contracts, rental deposits, rental fees, security deposits, cleaning fees, Sonoma County Transient Occupancy Taxes, and more
Onsite Property Services
- Develop Check In/Out policies, property operations manuals and rules
- Oversee check-ins, post check-out inspections, cleaning and resets
- Supervise regular maintenance services and approved repairs as needed
- Make Urgent services available around the clock, throughout the week
Insurance and Safety Requirements for Risk Management
- Oversee procedures as needed and defined for each property
Professional Accounting and Monthly Owner Statements
- All deposits, rental fees and taxes held in Broker Trust Account
- Prompt disbursement of monies to owners, renters, and vendors
- Clear and detailed monthly income and expense statements
Associated Professional and Service Providers
- We maintain an excellent working relationship with a network of professional, licensed, insured independent contractors and service providers for all aspects of property maintenance. Approved services are supervised and costs closely monitored for good work and value.
- Our teams specialize in Santa Rosa Property Management & Sonoma County rental properties